Terms & Conditions

Last updated: January 2026

1. Introduction and Acceptance

These Terms and Conditions govern your use of the 8f88 online gaming platform and all related services provided by 8f88. By creating an account, depositing funds, or participating in any game or promotion, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.

8f88 reserves the right to amend or update these Terms and Conditions at any time. Continued use of the platform following the publication of updated terms constitutes your acceptance of those changes. Users are encouraged to review this page periodically to stay informed of any modifications.

2. Eligibility and Account Registration

To register and maintain an active account with 8f88, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your membership:

• You must be at least 21 years of age. 8f88 is strictly an adults-only platform and we take age verification seriously.
• You must provide accurate, current, and complete personal information during registration, including your real name, valid phone number, and correct date of birth.
• You are permitted to hold only one account. Opening multiple accounts — whether in your own name or under different identities — is strictly prohibited and may result in immediate account suspension.
• You must not be a resident of any jurisdiction where online gaming is prohibited by applicable law. It is your sole responsibility to verify that participation is lawful in your location.

3. Account Verification (KYC)

8f88 applies Know Your Customer (KYC) procedures in accordance with responsible gaming and anti-fraud standards. We may request identity verification documents at any stage of your membership, including at withdrawal, upon account flagging, or where unusual activity is detected.

Acceptable Identity Documents

Accepted documents include a valid National Identity Card (NID), passport, or driving licence issued by the relevant Bangladeshi authorities. Documents must be clearly legible, unexpired, and submitted in the format requested by our support team.

Consequences of Non-Compliance

Failure to complete KYC verification within the stipulated timeframe may result in any or all of the following actions by 8f88:

• Temporary suspension of withdrawal privileges until documentation is provided and verified.
• Withholding of pending balances pending resolution of the verification process.
• Permanent account closure where fraudulent or misrepresented information is confirmed.

4. Deposits and Withdrawals

8f88 accepts deposits and processes withdrawals via the following payment methods available to players in Bangladesh: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are denominated in Bangladeshi Taka (BDT). Minimum and maximum deposit and withdrawal limits may vary by method and are displayed at the point of transaction.

The following conditions apply to all withdrawal requests submitted through the platform:

• Withdrawals will only be processed to the same payment method and account used for the original deposit, where technically possible. This is a standard anti-money-laundering requirement.
• Any active bonus funds must satisfy the applicable wagering requirement (rollover) before a withdrawal can be initiated. Failure to meet the rollover condition will result in the bonus and associated winnings being voided.
• 8f88 processes withdrawal requests within 24 to 72 hours under normal operating conditions. Delays may occur during national holidays, system maintenance, or where additional verification is required.
• 8f88 does not charge processing fees on standard withdrawals. However, your payment provider (e.g. bKash, Nagad) may apply their own transaction fees, which are beyond 8f88's control.

5. Bonuses and Promotions

8f88 may offer welcome bonuses, reload bonuses, free spins, cashback promotions, and tournament prizes to eligible players from time to time. All bonuses are subject to the terms and conditions specific to each promotion, which are published on the relevant promotional page. In the event of any conflict between a promotion-specific term and these general Terms and Conditions, the promotion-specific term shall prevail.

8f88 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice. Bonuses that are claimed through fraudulent means, bonus abuse, or in breach of these terms will be forfeited immediately, and the associated account may be suspended or permanently closed.

6. Prohibited Activities

To maintain the integrity of the 8f88 platform and ensure a safe environment for all players, the following activities are strictly prohibited. Violations will result in disciplinary action up to and including permanent account suspension and forfeiture of funds:

• Colluding with other players to manipulate game outcomes, sharing account credentials, or using multiple accounts to circumvent promotional limits.
• Using automated software, bots, scripts, or any third-party tools to gain an unfair advantage over the platform or other players.
• Engaging in money laundering, fraudulent chargebacks, or any activity that violates applicable anti-financial-crime regulations.

7. Responsible Gaming

8f88 is committed to promoting responsible gaming practices. We strongly encourage all players to set personal deposit limits and session time reminders, and to take advantage of our self-exclusion tools if gaming is having a negative impact on their personal or financial wellbeing. Resources and guidance are available on our Responsible Gaming page.

8f88 will never market its services to persons under the age of 21 and cooperates fully with lawful requests from guardians or relevant authorities to protect minors. If you believe a minor has gained access to an account, please contact our support team immediately at [email protected].

8. Intellectual Property

All content featured on the 8f88 platform — including but not limited to the website design, brand logo, graphics, game interfaces, text, and software — is the exclusive intellectual property of 8f88 or is licensed to 8f88 by its respective rights holders. Unauthorised reproduction, distribution, modification, or public display of any 8f88 content is strictly prohibited.

You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the 8f88 platform solely for personal, non-commercial entertainment purposes. Nothing in these terms constitutes a transfer of any intellectual property rights to you.

9. Limitation of Liability

To the maximum extent permitted by applicable law, 8f88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform. This includes, but is not limited to, loss of winnings, loss of data, business interruption, or any other commercial losses.

• 8f88 does not guarantee the uninterrupted availability of the platform at all times. Scheduled maintenance, third-party outages, or force majeure events may temporarily affect access to services.
• 8f88 is not responsible for any losses incurred as a result of technical errors, internet connectivity issues, or device failures on the player's side.
• Where a technical malfunction affects a game round, 8f88 reserves the right to void the affected round and refund the applicable stake to the player's account balance.

10. Account Suspension and Termination

8f88 reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, where there is reasonable suspicion or confirmed evidence of breach of these Terms and Conditions, fraudulent conduct, or any activity deemed harmful to the platform or other players.

Upon permanent account closure resulting from a verified breach, 8f88 may withhold any balance remaining in the account. Where closure is initiated by the player for personal reasons (voluntary self-exclusion), any qualifying real-money balance will be returned following completion of the standard withdrawal process and any applicable KYC checks.

11. Governing Law and Disputes

These Terms and Conditions are governed by and construed in accordance with applicable international online gaming regulations. 8f88 operates as a safe and reliable platform with SSL encryption and fair play certification to protect all player transactions and game outcomes.

If you have a complaint or dispute regarding a transaction, game result, or any aspect of our service, please contact our customer support team in the first instance at [email protected]. 8f88 will use reasonable endeavours to resolve disputes in a fair, timely, and transparent manner. The decision of 8f88 in respect of any dispute is final, subject only to any rights you may have under applicable law.

12. Contact and Support

For all queries relating to these Terms and Conditions, account matters, payment issues, or general support, please reach our team by email at [email protected]. Our support team is available around the clock to assist players across Bangladesh, including those located in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. Response times are typically within 2 to 4 hours during Bangladesh Standard Time (BST, UTC+6) business hours.